Privacy Policy

This Privacy Policy explains how Bali Advisory collects, uses, shares and protects personal data when you visit baliadvisory.com, contact us, or use our company setup, accounting, legal coordination and property advisory services. Our clients come from Indonesia, Australia, the United Kingdom, the European Union (including France, Germany and the Netherlands), Turkey and the United Arab Emirates, and we apply the principles of the data protection laws that apply to them.

1. Who we are

Bali Advisory is the trading name of PT FNI Luxe Events and Tourism, a limited liability company registered in Indonesia (Ministry of Law registration AHU-0021878.AH.01.01.TAHUN 2025), with its office at Jl. Tukad Yeh Aya No. 154, Renon, Denpasar Selatan, Bali 80239, Indonesia. We are the controller of the personal data described in this policy.

Contact for privacy questions: info@baliadvisory.com · WhatsApp +62 881-0378-98275.

2. Personal data we collect

Information you give us

• Contact details: name, email address, WhatsApp or phone number, country of residence.
• Enquiry details: the service you are interested in and the information you include in messages sent through our website forms, WhatsApp, Telegram, email or video calls.
• Client onboarding data, when you become a client: passport or identity documents, nationality, address, company and shareholder details, tax identification numbers, bank and payment details, property and lease documents, and any other information Indonesian law requires us or our licensed partners to collect to deliver the service.
• Newsletter sign-ups: your email address and your consent, if you choose to subscribe.

Information collected automatically

• Technical data such as IP address, browser type, device, pages visited and time on site, collected through cookies and similar technologies (see section 7).
• Security logs used to protect the website against attacks and spam.

We do not knowingly collect personal data from children under 18. Please do not include sensitive information (such as health data) in website enquiries.

3. How we use your data and our legal bases

• To answer your enquiry and give you a free consultation – based on steps you ask us to take before entering a contract, or our legitimate interest in responding to you.
• To deliver our services – company formation, licensing, accounting, tax and LKPM reporting, contract review, leasehold due diligence and property support – based on performing our contract with you.
• To meet legal obligations – for example Indonesian company, tax, licensing and anti-money-laundering requirements.
• To run, secure and improve our website – based on our legitimate interests.
• To send newsletters and marketing – only with your consent, which you can withdraw at any time.
• To measure advertising and website performance – with your consent where the law requires it.

4. Who we share your data with

We never sell your personal data. We share it only where needed:

• Licensed Indonesian professionals we coordinate on your behalf, such as notaries, lawyers, tax consultants and accountants.
• Government authorities when filing applications or reports for you, such as the Ministry of Law, the OSS / Ministry of Investment (BKPM) system, the tax office and immigration, or when required by law.
• Service providers that help us run our business and website, such as our web hosting provider, email and messaging services (including WhatsApp and Telegram), website security, analytics (Google Analytics / Google Site Kit), newsletter software (Mailchimp), website translation and advertising platforms (such as Google, Meta and TikTok). They may only use your data to provide their services to us.
• Professional advisers and successors, such as auditors, insurers, or a buyer if our business is reorganised or sold.

5. International transfers

We are based in Indonesia, and some of our service providers are in other countries, including the United States and the European Union. When we transfer personal data outside your country, we take reasonable steps to protect it, such as working with reputable providers that use standard contractual clauses or equivalent safeguards where required by laws such as the EU and UK GDPR.

6. How long we keep your data

We keep enquiry data for as long as needed to respond and follow up, and no longer than 24 months if you do not become a client. Client files are kept for the duration of our relationship and afterwards for as long as Indonesian company, tax and accounting laws require. Newsletter data is kept until you unsubscribe. When data is no longer needed, we delete or anonymise it securely.

7. Cookies and similar technologies

Our website uses cookies and similar technologies to:

• Make the site work – for example security protection, form submission and remembering your language choice.
• Understand how the site is used – through Google Analytics, which collects information such as pages visited and device type.
• Measure advertising – if we run online ads, platforms such as Google, Meta and TikTok may set cookies to measure how ads perform.

You can block or delete cookies in your browser settings. Blocking some cookies may affect how the site works. Where required by law, we ask for your consent before using non-essential cookies.

8. How we protect your data

We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections, website security monitoring, restricted access to client files and confidentiality obligations for our team and partners. No system is completely secure, so please contact us immediately if you believe your data has been put at risk.

9. Your rights

Depending on where you live – including under the EU GDPR, the UK GDPR, the Australian Privacy Act 1988, Indonesia’s Personal Data Protection Law (Law No. 27 of 2022), Turkey’s KVKK and the UAE Personal Data Protection Law – you may have the right to:

• access the personal data we hold about you;
• correct inaccurate or incomplete data;
• ask us to delete your data;
• restrict or object to certain processing, including direct marketing;
• receive your data in a portable format;
• withdraw consent at any time, without affecting earlier processing.

To use any of these rights, email info@baliadvisory.com. We may need to verify your identity and will reply within the time required by applicable law. You also have the right to complain to your local data protection authority, for example the UK Information Commissioner’s Office, your EU supervisory authority, or the Office of the Australian Information Commissioner.

10. Third-party links

Our website links to other sites and platforms, such as WhatsApp, Telegram, Google Maps and our social media pages. Their own privacy policies apply when you use them.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with its “Last updated” date.

12. Contact us

PT FNI Luxe Events and Tourism (Bali Advisory)
Jl. Tukad Yeh Aya No. 154, Renon, Denpasar Selatan, Bali 80239, Indonesia
Email: info@baliadvisory.com
WhatsApp: +62 881-0378-98275